The ace actress spoke her heart out on the sidelines of this year's Jaipur Literature Festival.
Kajol said there was 'insensitivity' in India and that people were turning oversensitive on certain issues during an interactive session with media at JLF on Saturday.
"I do believe that there is certain insensitivity in the country. We are turning oversensitive on certain issues," said Kajol.
She added, "Words are being measured. We need to watch what we say in what context. As public personalities, our duty is to speak well and intelligently."
On the work front, the actress was last seen with Shahrukh Khan in Rohit Shetty's Dilwale.